Customer Care

State bank of India is authorised by Reserve bank of India. In the UK, State Bank of India is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. SBI is entered on the Financial Services Register and its Register number is 139156. As explained in our website in the "Customer Care" section, State Bank of India, (the UK Operations) is registered in England and Wales (Registered Number FC 004460Branch No: BR000696), as an Overseas Company with Registered Office: 15-17, King Street, London EC2V 8EA.

We are covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a bank is unable to meet its financial obligations. Most depositors - including most individuals and small businesses - are covered by the scheme.

In respect of deposits, an eligible depositor is entitled to claim up to £85,000.00. For joint accounts each account holder is treated as having a claim in respect of their share so, for a joint account held by two eligible depositors, the maximum amount that could be claimed would be £85,000.00 each (making a total of £170,000.00). The £85,000 limit relates to the combined amount in all the eligible depositor's accounts with State Bank of India UK Offices, including their share of any joint account, and not to each separate account.

For further information about the scheme (including the amounts covered and eligibility to claim) please ask at your local branch, refer to the FSCS website or call 0800 678 1100.

State Bank of India is a bank incorporated and headquartered in India and is regulated by Reserve Bank of India.

For questions or comments, please write to us at any of our following branches: City of London, Birmingham, Coventry, East Ham, Golders Green, Harrow, Leicester, Manchester, Southall and Wolverhampton.